The Incident Commander

How to Effectively Lead Crisis Response Teams

by Jason Jones

“The incredible social scrutiny and legal risk faced by large, well-known companies and brands makes their response to disasters, protests, or life-threatening incidents an exercise in getting it right . . . every time.” — Dan Jagt, Retail Distribution Executive

Whether it’s workplace violence threats, natural disasters, or other significant business disruptions, Jason Jones offers a wealth of experience and knowledge in what it takes to lead people through dynamic situations.

The Incident Commander draws you into actual crisis events that have occurred around the world and shares how to successfully navigate cross functional partners and executives from the early response stages to a full recovery.

You’ll gain firsthand knowledge of what it takes to demonstrate courage, effectively communicate, and instill confidence within your organization or department.

What you’ll attain from The Incident Commander:

• Learn which leadership skills are needed to lead others during emergency situations
• Real-world crisis event examples and understanding the key insights and lessons learned
• Definition of being a successful and effective leader
• Simple and effective tools you can easily adopt within your organization